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Archive for July, 2020

30 JulContact PDSA with SignLive

Great news! You can use the SignLive app to contact PDSA, the UK’s leading veterinary charity.

PDSA operate a network of 48 Pet Hospitals throughout the UK, all of which can be contacted directly from the SignLive Community Directory.

British Sign Language (BSL) users who call will be connected to a qualified BSL interpreter who will relay your call.

PDSA clients can download the app and call to arrange an appointment. If you are not currently a PDSA client, and are looking for help with vet bills, please visit to see if you meet the criteria to get assistance from the charity. Alternatively, download the SignLive app and call to speak to the Client Care Team for advice.


BSL Service for contacting vet charity PDSA from SignLive on Vimeo.

20 JulMaking on-demand services accessible – Second consultation

Ofcom is carrying out a second consultation (PDF, 1023.9 KB) on how on-demand services should be made accessible, to help us to make recommendations to Government.  The videos below give a summary of their proposals on areas where they particularly want to hear from sign-language users.

Video Links:


BSL summary videos

How to respond

To respond in BSL:

  • send Ofcom a video of you signing your response (up to five minutes); or
  • upload a video of you signing your response to YouTube (or another video hosting platform) and send them the link.

The email address is

The closing date for responses is 16 September 2020.

Full details on their website here.

16 JulWorking and participating remotely when you are deaf or hard of hearing


At the start of COVID pandemic, NADP has recognized a gap in ICT knowledge of online participation platforms among many people in deaf and hard of hearing communities. With the whole world suddenly moving to working and meeting virtually, the need to close this gap was greater than ever. On 20 June 2020 NADP has taken proactive step and organized an online workshop with a topic of working and participating in online meetings. The workshop was aimed at deaf and hard of hearing people who may not have necessary knowledge on online meetings, and this may in turn hold them back from signing up to participate in various webinars.

The format of the workshop ( Zoom meetings) allowed for interactive participation and everyone had the opportunity to ask questions.  Following feedback received, the workshop achieved its aim to close the knowledge gap and empower empowered deaf people to advocate for themselves.  If you would like to find information about next workshop, please contact us by sending email to

Working and Participating Remotely Factsheet [pdf]

09 JulNew Shielding Letter available in BSL

Updated guidance for those advised to shield due to COVID-19 has been issued. The British Sign Language translation is produced by the Department of Health and Social Care and SignHealth.

Please share this video with your network to ensure we reach every British Sign Language (BSL) user who may be shielding at home due to COVID-19. This is a full BSL translation of the new letter that was sent to every individual who has been asked to shield due to risks posed by certain health conditions.