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Archive for June 22nd, 2020

22 JunUK Council on Deafness endorses NDCS’s letter to Grant Shapps MP Transport Minister as regards to clear facemasks in Public Transport


UK Council on Deafness supports NDCS’s letter as we believe there is a clear need to ensure that communications around face coverings consider the needs of everyone, including deaf people, and are widely shared.

NDCS's letter

Information should also be shared around deaf awareness and the beneficial use of transparent facemasks, which allow for lip reading and ensure facial expressions can be seen. These measures will ensure that deaf people are supported in the best way possible during an extremely challenging time.

Grant Shapps was asked to look at the following measures:

  • Highlight the specific exemptions to the guidance for deaf people and tips for communication at the daily briefing when you next lead it;
  • Raise these issues with transport companies and ask them to ensure that staff and passengers are aware of the exemptions;
  • Include tips for communication in the guidance and;
  • Share importance of clear face mask and communication tips on Government’s social media channels?

NDCSLetter to Grant Shapps MP  [pdf]

22 JunSignHealth in England

We are now able to offer remote, online, specialised, Deaf support in Domestic Abuse to all of England.

SignHealth can provide online support video relay platforms (WhatsApp, FaceTime etc.) with the client, contact with professionals, support in finding refuge, ensuring that communication access if correct.  We can also work with different professionals and offer advice and guidance to build on the bubble of support that the client needs.

This is an amazing opportunity in providing specialised IDVA (Independent Domestic Violence Advisor) client’s outside of London and the South East, which we have not been able to provide.

Our qualified Deaf IDVAs can communicate in British Sign Language (BSL) and can adapt their signing for Deaf people from aboard – less language barrier.

Please share our information.  If you know anyone who needs this support, then get in contact by any of the below ways:

  • Text the number 88802 with the message 121SIGN
  • Email – (regularly monitored)
  • Telephone – 0203 947 2600 (all calls to the Domestic Abuse Team are being redirected – if unable to get through then please email the service)
  • WhatsApp/SMS: – 07970 350366

An explanation about our remote service has also been translated into BSL (with subtitles). Follow this link: Coronavirus response – (scroll down the page a little)

Our website also has a wealth of information produced in BSL (with subtitles) explaining domestic abuse issues such as Migrant and Refugee Survivors, Finances, Wellbeing and Self-Care, What is an IDVA? and many more – please use and share


SignHealth in England