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Archive for May 7th, 2019

07 May‘1 in 6’ posters created by City College Norwich Student

Photography student’s thought-provoking poster campaign for Deaf Awareness Week

Karolina Michalik, a photography student at City College Norwich, has used her camera and editing skills to produce a series of thought-provoking posters that will be exhibited in the college during Deaf Awareness Week (6th – 12th May, 2019).

CCN student Karolina Michalik with her deaf awareness campaign posters (Credit - City College Norwich)

Twenty-year-old Karolina, from Watton, has titled the series ‘1 in 6’, because that is the proportion of people in the UK who have a hearing impairment.  Karolina’s posters aim to make people think about deafness, whilst providing practical tips for communicating with deaf people.

The project grew out of a piece of work Karolina did for her college course, the UAL Extended Diploma in Photography.  Karolina, who is deaf herself, carried out research with a mix of both hearing and deaf people to inform her campaign messages.

While the deaf people Karolina spoke to expressed lots of positives in relation to their identity and lives, her research also found that there can be barriers between deaf and hearing people.  These can arise because hearing people are unsure of how to interact with deaf people and because of a lack of basic knowledge of British Sign Language (BSL) signs.

Karolina’s poster exhibition will be on show in City College Norwich’s main reception and library during Deaf Awareness Week.

Speaking about the impact she hopes her posters will have, Karolina Michalik said:

“I want to promote deaf awareness and show people the basic ways they can communicate with deaf people, because lots of people aren’t deaf aware and they find it difficult to communicate.  I thought if I look at the basic rules, and put them into a campaign, and advertise this in an exhibition, then hopefully people will use the information and try to communicate more.”

Click here to view and download Karolina’s posters.

Another initiative for Deaf Awareness Week will see the launch of a BSL glossary and Deaf Awareness resource at City College Norwich, which has been produced through a project involving more than 50 teaching and support staff at the college.


07 MayCity College Norwich create Sign Language Glossary

Press Release

Sign language glossary to help promote deaf awareness at City College Norwich

More than 50 staff at City College Norwich have collaborated to create a British Sign Language (BSL) awareness glossary which will be launched at the college during Deaf Awareness Week (6th – 12th May 2019).

Some of the City College Norwich and NES staff who helped create the sign language glossary

Over 250 signs have been individually filmed for the video glossary, which is being made available to all staff and students through the college’s Blackboard intranet.

The BSL awareness glossary includes simple phrases, such as ‘Good morning’ and ‘How are you?’, which any member of staff can use to include signing students.  Here is an example from the glossary: the college’s principal, Corrienne Peasgood, signing ‘City College Norwich’.

Staff from across the college, including Norfolk Educational Services support staff, have been involved in creating the glossary.  The process has provided a focus for discussion and learning around deaf awareness.

The BSL awareness glossary is a companion to subject-specific glossary which has been developed to enhance the support for deaf students provided by the college’s signers.  This more in-depth glossary includes established BSL signs and others that have been created by college staff, with the involvement of signing students, for key words and technical terms that feature in Functional Skills, GCSE and some of its vocational courses.

Further resources to raise deaf awareness, including guidance for teaching staff who may have deaf or hearing-impaired students in their classes, are being highlighted to staff alongside the BSL awareness glossary.

The project has been led by Clare Byrne and Sarah Bell, from the college’s Curriculum Services Support team, supported by Rebecca Anderson, Technology Enhanced Learning Assistant.

Sarah Bell, Curriculum Services Support, commented:

“We want to do the best we can for the college’s deaf students.  The subject-specific glossary will make sure we have a consistent approach in the signs we are using, which in turn will make it easier for signing students to understand and follow what is being taught in their lessons. Our deaf students are really pleased as this will make it easier for them in class, and the accompanying notes in the glossary will help back up their learning.

“It’s taken about a year to create the BSL subject specific glossary and it’s already having a positive impact in terms of raising deaf awareness.  It’s been really pleasing to see how staff from right across the college have responded so enthusiastically to the latest project.”


07 MayNHS 111 Lisa’s Story

Celebrating Role Models in Health

interpreter now

For the first time ever, Lisa was able to phone NHS 111 in her own language. She was able to ask for medical advice without any communication barriers, making it a smooth and stress free experience.

See Lisa’s story below.

07 MayNHS 111 Collette’s Story

Celebrating Role Models in Health

interpreter now

When Colette’s three year old son had a nasty fall, she needed medical advice quickly. Colette has always had to rely on unqualified friends and family to interpret for her, but using InterpreterNow to call NHS 111 gave her the independence to seek professional help.

See Colette’s story below.

07 MayDeaf Awareness Week

Today UCL are celebrating today’s Deaf Awareness Week Theme ‘Health’

UCL Deafness Cognition and Language (DCAL) Research Centre ( ) has launched a new suite of online short Deaf Awareness courses designed for Health Professionals (audiologists, doctors, nurses, professions associated with health and administrative staff).

Watch a video clip from the course

In this sample clip from the course, a heath professional talks about the importance of good communication.

Deafness is the third most common disability in the world, affecting one in six people (11 million) in the UK and causing an enormous life-long personal, social and economic impact. As a result of an ageing population and increasing life expectancy, it is anticipated that by 2035 the incidence of hearing loss will increase to one in five (15.6 million).

There is evidence that patients with hearing loss encounter significant barriers and are dissatisfied with healthcare services*. As deafness becomes more prevalent, healthcare services will have to improve awareness of deafness among their staff to provide effective healthcare to this group. Deaf awareness will lead to substantially improved communication between clinicians and patients and improve patient satisfaction.

Since July 2016, all organisations providing NHS or adult social care have had to meet the Accessible Information Standard, which ensures that disabled people have access to information that they can understand and are provided with communication support they might need. The Care Quality Commission’s (CQC) inspections assess compliance with the Accessible Information Standard (section 250 of the Health and Social Care Act 2012).

To improve deaf awareness in the health care sector, DCAL has developed a suite of online short Deaf Awareness courses designed for Health Professionals. Each 2-hour course is targeted at a particular role group and aims to enable a better understanding of the communication needs of deaf and hard of hearing (HoH) patients and provide practical strategies to employ in the workplace that will aid service provision. You will learn through watching videos of patients’ real life experiences and the perspectives of healthcare professionals, coupled with reflective thinking points and quizzes to test knowledge

Deaf Awareness: Online Courses for Health Professionals

Why this courses?

Learn to:

  • employ appropriate behaviours and languagewhen interacting with deaf and hard of hearing (HoH) patients.
  • distinguish between communication preferencesand adapt your communication to the patient’s needs.
  • recognise legal requirements(Equality Act, 2010 and Accessible Information Standard, 2016) to provide reasonable adjustments related to disability.
  • identify commonly used assistive technologiesand apply them to the needs of the patient.

AND  Learn at your own pace.

Discounted rates available through particular professional bodies.

For further information about our suite of online Deaf Awareness courses for Healthcare Professionals please follow this link

*Communicating in a healthcare setting with people who have hearing loss BMJ 2010; 341 doi: