Craig Crowley, Rt Hon Matt Hancock MP, Jim Edwards
The Chair of UKCoD, Craig Crowley together with his advisor, Jim Edwards today met with the Rt Hon Matt Hancock MP for a positive meeting on VRS provision in the UK.
To ask the Minister to support a government wide approach to purchasing VRS and to support a further review by Ofcom of the voluntary/market model. A briefing on this was sent prior to the meeting (attached)
Matt Hancock whilst at Cabinet Office led on the Crown Commercial Services Framework Agreement and he was keen to see a government wide approach that, ensured universal access to services that built on and exploited developing technologies and brought some economies of scale to the purchasing arrangements. He has positive reports on the DWP Pilots and wants to see this initiative built on by all government departments. The minister acknowledged that the current model is making progress and that the understanding of costs of the service are based on outdated estimates of service cost, hence the need for a review of the market model, though he would want to be clear what would be the outcome of a review and is keen on progressing provision.
The Minister agreed to contact his successor at the Cabinet Office Ben Gummer about building on the DWP pilots of VRS and the Crown Commercial Services Framework agreement with a government wide initiative to purchase VRS in a similar model to ‘contact Scotland’. He will also keep the Penny Mordaunt ( Minister for Disabled People) informed of the discussions and developments.
The Minister will talk with Ofcom about a further review of the evidence of the market developments.
Follow up letter to the Minister to be drafted.
Press Release – 4 November 2016
Craig Crowley MBE, chief executive of Action Deafness, was appointed chair of the UK Council on Deafness at its AGM on 2 November. Craig succeeds Jim Edwards, who took up the position in 2010.
The AGM was part of the Council’s annual conference, which this year celebrated the power of collaboration. Groups of presenters explained how their cooperation had brought about benefits for people who are deaf or have a hearing loss.
Jim Edwards said: “I am delighted to announce Craig is the new chair of the Council. His appointment comes at an exciting time, with the sector working more collaboratively than ever before. His involvement with the initiative to define a common purpose means he is well placed to take up the reins.”
Craig said: “Jim’s six year stewardship of the Council is much appreciated. In particular, he made sure we kept challenging ourselves. The Board and I look forward to continuing what he worked so hard to begin.”
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Prevention and Early Intervention
Prudential has become the first retirement product provider in the UK to introduce a web-based video relay service (VRS) for customers who use British Sign Language (BSL).
A BSL version of this news release is available.
- Nationwide to team up with SignVideo to enable deaf and hard of hearing customers to access services
- Customers will be able to access sign language interpreters online to manage their finances
- Nationwide is the first building society to offer this service
Launched this week, SignVideo Live will allow British Sign Language (BSL) users to take full advantage of the services that Nationwide has to offer.
The free service can be accessed via a link on Nationwide’s website which will enable customers who are deaf and hard of hearing to access a BSL interpreter through video. From here, the interpreter will connect the customer to the customer services helpline, relaying the call live, like any regular call.
This 7 week course is fully accessible for deaf people and is based on text and powerpoint presentations. Each student needs to spend 4 to 5 hours per week. Best of all it is free! The course starts on 7th November and places are going fast……
ITU Online course on Public Procurement of accessible ICT products and services
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