On 6th March, Ofcom approved BT’s enhanced text relay service. This is good news. Ofcom have already established criteria for the new service that promises improvements over the current text relay provision, including no prefixes for incoming calls, more natural flow of the conversation with the ability to interrupt, and the ability to use the service from some smartphones and tablets. A key part of the service will be the ability to deliver the text part of a call over the internet. Read more of this article
The University of Edinburgh, led by Professor Julie Taylor, with partners from Strathclyde and Coventry Universities are undertaking an NSPCC funded research study exploring the experiences and views of maltreated deaf and disabled children and young people about Child Protection Services. This issue has not been explored from the perspective of deaf and disabled children and young people before in the UK, so it is hoped that the study will provide valuable lessons about how services can better protect and support them. Read more of this article
Norman Lamb, Minister for Care and Support, has pledged to support and promote a new Deaf-Aware Care quality mark for residential care homes launched by RAD and [sonus].
At a packed meeting at the House of Commons yesterday, Mr Lamb said, “I give you a complete assurance that I will do anything I can to support and promote the quality mark within the system.”
The meeting also launched a new study by Manchester University into social care for older Deaf people.