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16 DecDWP piloting online access to Access to Work

dwpThe Department for Work and Pensions (DWP) is looking for new deaf and deafblind applicants to help it pilot its online application system for Access to Work

DWP believes deaf and deafblind people will particularly benefit from the new online service. They will appreciate UK Council on Deafness members advising new deaf applicants to email ATW.DIGITALFIRSTCONTACT@DWP.GSI.GOV.UK saying they want to make an online application.

The applicant then be sent a unique link that will take them to the online form. By gathering more  information at the start, DWP expects the system to reduce the time it takes to make an award.

The online system is one of the improvements our Access to Work special interest group lobbied for during its negotiations with DWP over the past two years. Other improvements that have been or are being made include being able to contact Access to Work via email, the introduction of personal budgets, and guidance for individuals in BSL and English.

Following the pilot, the online application system will be launched nationally. We hope it will lead to the development of an online portal through which people can manage their Access to Work award.




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