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Archive for April, 2015

29 AprNew on-demand video sign language service at Noble’s Hospital, Isle of Man

Nobles Hospital

A new sign language interpretation service which uses an online video link has been officially launched at Noble’s Hospital.  The initiative will provide an improved service for patients who are Deaf as well as offering better value for money.

The service is a result of a collaboration between Noble’s Hospital, the Manx Deaf Society, the Isle of Man Government IT Department and Sign Solutions.

The Isle of Man has no qualified British Sign Language interpreters.  When members of the Deaf community have medical appointments and require an interpreter, the Department often hires someone to come over from UK, which in the past has cost as much as £1,000.  In emergency situations, where there is no time to bring an interpreter to the Island, Deaf patients and staff providing care often find it extremely difficult to communicate effectively.

The new service from Sign Solutions connects to a live sign language interpreter via secure video link over the internet on a PC with a webcam or a tablet computer.  Read more of this article

29 AprRAD partner with UK Power Networks

RAD  UKPN

PRESS RELEASE

28 April 2014

UK Power Networks partner with RAD to make vital information accessible to Deaf people

UK Power Networks (UKPN), the power company for London, The South East and East of England, has launched a partnership with the Royal Association for Deaf people, (RAD),  to make important information accessible.

One of the many ways RAD is working with UKPN is by producing videos  in British Sign Language (BSL)  to feature on UKPN’s website, covering vital information including:

  • How to get in touch with UKPN
  • Advice on what to do in the event of a power cut
  • How UKPN let people know about  planned power cuts
  • Staying safe around electricity
  • How to sign up to UKPN’s Priority Services Register (PSR)  – which keeps vulnerable people updated in a power cut via phone/sms

In addition to the BSL videos, UKPN and RAD held a joint customer focus group with hard of hearing and Deaf customers, explaining and promoting the PSR.

Some further ways the two organisations are working together include:

  • Engaging with other Deaf and Hard of Hearing organisations across UKPN’s regions to promote the accessible information
  • Creating accessible promotional material for the UKPN’s PSR
  • A presentation to explain the role of UKPN  through workshops and face-to-face interaction with the Deaf community

Dr Jan Sheldon, Chief Executive for RAD said “We work with Deaf people to make mainstream services more accessible. Our partnership with UK Power Networks has been enormously beneficial. For the first time ever, Deaf people have access to information about UK Power Networks’ services in their first language. They also have information about the Priority Services Register and why this is important”.

Eva Cahill, Corporate Social Responsibility Manager for UK Power Networks said: “We are committed to ensuring that the service we provide our customers is of the same high level across the board, and that we are constantly improving and adapting to the needs of all our customers. We also think it is vital that we play an active role in the communities we serve, and partnerships such as this help us to be able to do this. I would like to thank RAD for all their support in helping us craft our message to the Deaf community across our three regions.”

The BSL clips can be viewed at: http://www.ukpowernetworks.co.uk/internet/en/video-gallery/british-sign-language/

Ends

Note to Editors:

Royal Association for Deaf people promotes equaility for Deaf people through the provision of accessible services in British Sign Language including advice, advocacy, social care. For more information visit www.royaldeaf.org.uk

UK Power Networks distributes more than a quarter of the UK’s electricity through its networks of substations, underground cables and overhead lines making sure the lights stay on across London, the South East and the East of England, regardless of who customers pay their energy bills to. A range of other companies deliver power to the rest of the country. For more information visit www.ukpowernetworks.co.uk

 

 

24 AprSign Solutions bring InterpretersLive! to the Isle of Man

Interpreters Live

PRESS RELEASE:-

We bring InterpretersLive! to the Isle of Man

We’re pleased to announce that we have won a contract to provide our services to the Isle of Man Government.

The win will see us provide our video relay service to the Isle of Man’s Department of Health and Social Care, with the possibility of other government departments taking up the service – including courts and education – at a later date.

Until this point, people on the island using sign language as their primary form of communication found attending hospital appointments difficult due to the communication barrier.

From April, the Isle of Man will have on-demand, internet-based video British Sign Language translation services available to all Deaf people attending hospital. Read more of this article

16 AprStatement of common purpose on deafness and hearing loss

This statement is the basis for collective work by organisations concerned with deafness or hearing loss.

The organisations listed below are committed to the vision, mission and values. Any organisation concerned with deafness or hearing loss may join us as a signatory.

We use ‘deafness’ and ‘hearing loss’ to encompass people who are deaf, Deaf, deafblind, deafened and hard of hearing, whatever language they use, their chosen mode of communication or response to their deafness and hearing loss.

Vision

A world that benefits from people who are deaf or have a hearing loss being able to fulfil their potential.

Mission

To realise our vision we will work with people who are deaf or have a hearing loss to make sure they have equal access to all aspects of society by

  • making sure access is available in the most appropriate languages and modes and means of communication for the individual;
  • making sure people who are deaf or have a hearing loss can access all public services, giving special attention to education, health and social care, policing and justice;
  • making sure government and others fulfil their obligations under legislation such as the Equality Act 2010 and the UN Convention on the Rights of Persons with Disabilities;
  • making sure people who are deaf or have a hearing loss are central to discussions about issues affecting their lives, in particular the development of services;
  • raising public awareness of deafness and hearing loss, the challenges faced by people who are deaf or have a hearing loss, the needs they have and the contribution they make;
  • making sure the education of people who are deaf or have a hearing loss is delivered in environments which maximise linguistic, academic and social development and attainment;
  • improving the education and training available to professionals providing services to people who are deaf or have a hearing loss;
  • making sure people who are deaf or have a hearing loss can access employment and training in environments which maximise professional and social development and attainment;
  • improving the quality and availability of information, advice and guidance for people who are deaf or have a hearing loss, and parents and carers of children who are deaf or have a hearing loss;
  • improving the quality of services for people who are deaf or have a hearing loss, including assisting the research and development of technologies that improve access for and to people who are deaf or have a hearing loss; and
  • preventing avoidable deafness and hearing loss by educating the public about the value of hearing and how to protect it.

Values

In carrying out our mission we

  • collaborate: work together;
  • are creative: explore new ideas and approaches.;
  • use evidence: base our work on the best research and the experiences of people who are deaf or have a hearing loss;
  • are inclusive: seek to involve all interested organisations and individuals in our work;
  • have integrity: be open and honest about our work; and
  • demonstrate respect: have due regard for the different views of individuals and organisations involved in our work.

Steering group

A steering group oversees progress on the following elements of the mission:

  • making sure access is available in the most appropriate languages and modes and means of communication for the individual;
  • making sure people who are deaf or have a hearing loss can access all public services, giving special attention to education, health and social care, policing and justice;
  • making sure government and others fulfil their obligations under legislation such as the Equality Act 2010 and the UN Convention on the Rights of Persons with Disabilities; and
  • making sure people who are deaf or have a hearing loss are central to discussions about issues affecting their lives, in particular the development of services.

Mission groups

The following groups develop work on the elements of the mission:

  • awareness: raising public awareness of deafness and hearing loss, the challenges faced by people who are deaf or have a hearing loss, the needs they have and the contribution they make;
  • education: making sure the education of people who are deaf or have a hearing loss is delivered in environments which maximise linguistic, academic and social development and attainment; and improving the education and training available to professionals providing services to people who are deaf or have a hearing loss;
  • employment: making sure people who are deaf or have a hearing loss can access employment and training in environments which maximise professional and social development and attainment;
  • information: improving the quality and availability of information, advice and guidance for people who are deaf or have a hearing loss, and parents and carers of children who are deaf or have a hearing loss; and
  • services: improving the quality of services for people who are deaf or have a hearing loss, including assisting the research and development of technologies that improve access for and to people who are deaf or have a hearing loss; and
  • prevention and early intervention: preventing avoidable deafness and hearing loss by educating the public about the value of hearing and how to protect it.

Planning

Each group has a plan for the year ahead. It usually includes

  • issues that need to be addressed (aims);
  • actions to address those issues (objectives);
  • what will be produced (outputs);
  • what will happen as a result (outcomes);
  • the evidence that will be used or collected (evidence);
  • organisations and individuals that need to be involved (partners);
  • details of how other organisations and individuals can contribute (opportunities);
  • how it will communicate its work to the sector and others (communication);
  • resource requirements and ways to meet them (resources); and
  • when it will do the work (timescale).

Resources

Signatories support our collective work where possible with resources such as

  • staff time;
  • rooms and other facilities;
  • promotion of initiatives;
  • sharing of research and other intelligence;
  • sharing of contacts; and
  • financial contributions.

16 AprDeaf sector pulls together ahead of general election

Organisations concerned with deafness and hearing loss will be working collectively to influence the next government following agreement of a statement of common purpose.

Organisations are now from all sectors are now being asked to become founder signatories and promote the statement.

A campaign will be launched after the general election to raise awareness of the problems faced by people who are deaf or have a hearing loss and the solutions the sector is pursuing.

The aim is to take us closer to a world in which people who are deaf, Deaf, deafblind, deafened or hard of hearing are able to fulfil their potential.

It will benefit everyone who is deaf or has a hearing loss, whether they use sign language or  spoken language, have a cochlear implant or hearing aids, or see themselves as disabled or part of a cultural minority.

Craig Crowley, chief executive of Action Deafness, is chair of the task force that has produced the statement. Craig said: “We are pleased and encouraged that we’ve agreed this basis for collective work in a relatively short time.

“Everyone seems to have recognised a lack of common purpose has stopped us making the political and social progress on deafness and hearing loss we should have. We now have a firm platform from which to speak to government and the public.”

Jim Edwards, chair of the UK Council on Deafness, which led the initiative on behalf of its members, said: “In the past, organisations have focused on differences of opinion, rather than common aims. The focus this statement provides is an indication that’s changing.

“Because whatever we think about the importance of using this or that language, or the benefits of one or other medical intervention, we agree society shouldn’t hold someone back just because they are deaf or have a hearing loss.” Read more of this article